Terms & Conditions

By placing an order through Brand Ground, you agree to the following terms:

Orders are subject to product availability and applicable fulfilment lead times.

Please select the correct product and size before placing your order. Where sizing information is provided, it should be used as a guide.

School collection orders will only be available for collection once the customer has received confirmation that the order is ready.

Courier delivery times may vary depending on the delivery location and courier service.

Orders requiring manufacture or replenishment may take longer to fulfil than items immediately available.

Payment must be successfully completed before an order can be processed.

Returns, exchanges and refunds are subject to the Brand Ground returns policy and may be restricted for customised, personalised or specially manufactured items.

Brand Ground reserves the right to update product information, pricing, availability and these terms where necessary.